Returns and exchanges
1.Right of return
- Return Period: You can return items within 30 days of receipt.
- Conditions: Items must be unused and in their original packaging.
- Return shipping costs: The customer is responsible for return shipping costs unless the item is faulty or damaged.
- Refund: Refunds will be made to the original method of payment after receipt and inspection of the returned items.
2.Exchange
- Exchange Period: Items can be exchanged within 30 days of receipt.
- Conditions: Items must be unused and in their original packaging.
- Exchange Process: Contact us to start the exchange process and receive instructions.
- Shipping costs: The customer is responsible for shipping costs for exchanges unless the item is faulty or damaged.