Returns and exchanges

1.Right of return

  • Return Period: You can return items within 30 days of receipt.
  • Conditions: Items must be unused and in their original packaging.
  • Return shipping costs: The customer is responsible for return shipping costs unless the item is faulty or damaged.
  • Refund: Refunds will be made to the original method of payment after receipt and inspection of the returned items.

2.Exchange

  • Exchange Period: Items can be exchanged within 30 days of receipt.
  • Conditions: Items must be unused and in their original packaging.
  • Exchange Process: Contact us to start the exchange process and receive instructions.
  • Shipping costs: The customer is responsible for shipping costs for exchanges unless the item is faulty or damaged.